"The main idea behind consistency is to develop strong habits that are unmovable regardless of your mood, who the customer is, or how busy you happen to be." ~The Power of Consistency by Brian Williams, BWTV Someone very important once told me that one of my strongest characteristics was that I was consistent. That was... Continue Reading →
Dreams I Didn’t Know I Had
I have been taking an online course at my job by Dr. Bryan Williams, an international service expert, and the owner of Bryan Williams TV (BWTV). All of his lessons are about providing the best customer service possible that sets you and your company apart from all the rest. One of his first lessons on... Continue Reading →